Read your syllabi, paying particular attention to the content on the first page. Most faculty list virtual office hours where students can ask questions to the instructor in real-time. Instructors can also be contacted via email. While Ecampus automatically defaults to MIX emails; your instructor may have a mail.wvu.edu email address as their preferred method of contact. Knowing which email to send your question to, will ensure delivery and better response time.
The course schedule lists the delivery type of all courses.
For descriptions of all course types, review the updated modality definitions in the WVU catalog.
Tuition is determined based on your major code and your residency status.
If you are advised by CLASS, advising appointments will be conducted online until further notice using Google Meets. Please continue to monitor your email for messages from your academic advisor.
CLASS Phone: (304) 293-5805
CLASS Email: advisingcenter@mail.wvu.edu
If you are advised within your academic home, please contact your college directly:
If you are receiving accommodations through The Office of Accessibility Services, please contact the office to discuss how those services will be managed for online work.
Phone: (304) 293-6700
Email: access2@mail.wvu.edu
A LibGuide has been created with information related to online classes, accessing library materials, and more. We recommend bookmarking it for quick reference.
Research Assistance is available through a variety of channels, including chat, email, and audio- or video-conferencing.
Still have a question or need further assistance? Email, chat, and phone options are available.
You can also contact librarians for help with collections and services through westvirginia.libanswers.com or by texting questions to (304) 220-0919.
Electronic Theses and Dissertations (ETDs): For information regarding submission, visit the ETD website.
Keep track of current events using the Libraries’ access to the New York Times and the Wall Street Journal.
Don’t forget to take a break! Check out Overdrive leisure reading materials in eBook and audiobook format, and take advantage of Kanopy’s huge selection of films.
To participate in online learning all students will need a desktop computer or a laptop (PC or MAC) with at least 8-16 GB of RAM. Higher RAM is needed for fields such as science, technology, graphic design, engineering, computer programming and film and animation.
If you are concerned with having the right computer, please check your academic program.
To be a successful online learner, your computer should have the following:
Operating System
Web Browser
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Basic Computer Proficiency Requirements
At a minimum, students should have basic computer literacy skills including:
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Many instructors will be using a cloud platform called ZOOM for video and audio conferencing. You can sign up for a free account here: https://wvu.zoom.us. You can also download the ZOOM app for your smartphone device.
Instructors will also be using Blackboard Collaborate Ultra. This is similar to ZOOM, but it is located directly in your eCampus Classroom. You will be able to login directly from https://ecampus.wvu.edu. Instructors will continue to update you on sessions that you will be required to attend.
Students should print additional access codes from https://login.wvu.edu. These access codes are valid for one time use, and can be used in place of the DUO application. For additional support with DUO, students should access the WVU ITS website.
Visit WVU ITS websiteIf you are in need of technical support, your first point of contact should be the WVU ITS Help Desk. Students can submit a Help Desk Ticket by navigating to the WVU ITS website at: https://it.wvu.edu For more direct service, students may wish to contact the ITS Help Desk by using the contact information below. Please be advised that there may be higher than normal wait times, as all courses, students, faculty and staff members are moving to the online platform.
Phone: (304) 293-4444
Email: ITSHelp@mail.wvu.edu